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EU Online Dispute Resolution (“ODR”) Service

Please if you have any complaints contact us at support@resultswithlucy.com

EU online dispute resolution (“ODR”) service.

In order to promote e-commerce the EU wants consumers who buy a product or service online to be able to submit complaints to traders via an EU platformhttp://ec.europa.eu/odr. That site will then transmit the complaint to an alternative dispute resolution (“ADR”) entity to try to facilitate a solution. The EU service will be operational by 15 February 2016.

Our trading email address is info@resultswithlucy.com.

If you feel you would like take this further please follow the link below.

http://ec.europa.eu/odr

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