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My account won't let me login?

Should you be experiencing issues with logging in, please review these following options for guidance:-

  • Are you using the correct log in details?
  • Have you tried resetting your password?
  • Usernames & Passwords are case sensitive, so uppercase and lowercase letters will need to be placed correctly.
  • Are you trying to log in with your email address? [Only usernames & passwords are needed to login]

If none of this applies, please contact our support team with the following information:-

  • What happens when you try to log in?
  • Could you take a screen shot/video of this.
  • Which internet browser(s) & device(s) are you using?
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